Refund policy

EASY THOUGHTFUL RETURNS – SHOP WITH CONFIDENCE

At YEESE, we understand that finding the right fit matters—especially for plus-size clothing. If your purchase isn’t quite right, we’re here to help make the return process as smooth as possible.

Return Eligibility

• You may request a return within 30 days of receiving your order.
• Returned items must be unworn, unwashed, and in their original condition, with all tags and hygiene liners attached.
• Items returned after 30 days will not be accepted.

📌 Returns must be shipped within the return window to qualify for a refund.

How to Start a Return

1. Contact Us
   Email our customer support at info@yeese.com with your order number and reason for return.
2. Prepare Your Package
   Place the item(s) securely in the original packaging. Please ensure all tags and hygiene liners remain intact.
3. Ship Your Return
   Follow the return instructions provided by our support team.

Return Shipping Fees

• A flat return shipping fee will be deducted from your refund.
• Original shipping fees are non-refundable.
• We recommend returning items from the same order together to reduce return costs.

Non-Returnable Items

For hygiene reasons, the following items are not eligible for return:

• Bodysuits
• Lingerie
• Swimwear (unless the hygiene liner is intact and the item has only been tried on over underwear)

Refund Processing

• Once we receive and inspect your return, refunds will be processed within 5 business days.
• Refunds will be issued to your original payment method.
• Processing time after refund issuance may vary:Credit Cards: 7–14 business days，PayPal: 1–3 business days

You’ll receive a confirmation email once your refund has been completed.

Important Notes

• Please do not send returns to the shipping address on your package.
• YEESE is not responsible for items returned by mistake.
• Fit may vary depending on body shape, fabric, and personal preference. We strongly recommend reviewing our Size Guide before purchasing.