Return & Refund Policy

Easy, Thoughtful Returns — Shop With Confidence

Return Window

Returns are accepted within 30 days of delivery.

Non-Returnable Items

Returned items must be in their original condition and original packaging. For health and hygiene reasons, items such as swimwear or underwear can only be returned if the hygiene seal remains intact. Items must not show signs of wear or washing beyond what is necessary to establish the nature and characteristics of the goods.

Return Conditions

Items must be unworn, unwashed, and in original conditionwith tags and hygiene liners attached.
Add important information here
Step One

Contact Usf or Returns and Exchanges

Please email our customer support team at info@yeese.com

  • Your order number
  • The item(s) you wish to return
    The reason for return
  • Our team will reply with return instructions.

To ensure faster processing, Yeese operates return warehouses in Germany, France, and the United Kingdom.

Our support team will provide you with the most suitable return address based on your location and guide you through the next steps.

Step Two

Prepare Your Package

  • Place the item(s) securely in the original packaging
  • Ensure all tags and hygiene liners remain intact
  • Include your order information inside the package

* Items that have been washed, worn, ironed, or altered cannot be accepted.

Step Three

Ship Your Return

Please follow the return instructions provided by our customer support team. Return shipping costs are the responsibility of the customer. To help reduce return shipping expenses, we recommend sending all items from the same order back together whenever possible.

After shipping your return, please email us a photo of the shipping receipt. This helps us track your return and ensures a smooth and timely refund process.

Please note that returns should not be sent to the shipping address shown on your original package. Only returns sent to the address provided by our support team will be accepted and processed.

Step Four

Refund Processing

  • Once we receive and inspect your return, refunds will be processed within 5 business days
  • Refunds are issued to the original payment method

Estimated processing times after refund approval:

  • Credit Cards: 7–14 business days
  • PayPal: 1–3 business days

You will receive a confirmation email once your refund has been completed.